The global pandemic has caused so much disruption in our lives. Perhaps like nothing else in our lifetimes. From quarantines, shut downs...

Whether it's a hotel, coffee shop, theme park, grocery store, health provider or other business, good service is expressed in a number of...

Now that the busy holiday shopping season is in full swing, we’ve been giving big thanks to Black Friday, Small Business Saturday, Cyber...

as computer systems become more and more advanced, the machines will eventually take over, and push us humans to the sidelines.